Terms of Service
These Terms of Service explain the rules and conditions for using the Greenworks online store, browsing products, placing orders, making payments, and contacting customer support.
Overview
By visiting, browsing, or purchasing from Greenworks, you agree to follow these Terms of Service and any related store policies referenced on our website.
Acceptance of Terms
These Terms of Service apply to all users of the Greenworks website, including visitors, customers, account holders, and anyone who accesses or uses our online store.
If you do not agree with these terms, please do not use the Greenworks website or place an order through our store.
Online Store Terms
You may use the Greenworks online store only for lawful personal shopping purposes. You agree not to misuse the website, interfere with store operation, attempt unauthorized access, or use the website in a way that may harm Greenworks, other customers, or the shopping experience.
Account Information
If you create or use a customer account, you are responsible for keeping your account details accurate and secure. Greenworks is not responsible for issues caused by incorrect account information, outdated contact details, or unauthorized access resulting from your failure to protect login information.
Product Information
Greenworks makes reasonable efforts to present product names, descriptions, images, availability, specifications, and other store information clearly. However, product details may change, and information on the website may occasionally contain errors, omissions, or outdated details.
Customers should review product descriptions, compatibility notes, model details, sizing information, and included items before placing an order.
Pricing and Availability
Product prices, discounts, promotions, and availability may change without notice. Greenworks may correct pricing errors, update product information, limit quantities, or remove items from the store when needed.
A product appearing on the website does not guarantee that it will remain available at the same price or in the same quantity.
Orders and Payment
When you place an order with Greenworks, you agree to provide accurate billing, shipping, payment, and contact information. Orders may be reviewed, accepted, declined, canceled, or limited if information is incomplete, payment cannot be verified, or store policy requirements are not met.
Payment must be completed using an available payment method at checkout.
Shipping Policy Reference
Greenworks offers Free Worldwide Shipping as described in our Shipping Policy. Order processing time, estimated delivery time, tracking updates, customs duties, import taxes, brokerage fees, and package support are explained in the Shipping Policy.
Return Policy Reference
Greenworks offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition, return instructions, refund processing time, exchanges, damaged items, wrong items, and final sale rules are explained in the Return Policy.
Customers must contact customer service before sending any return. Returns sent without customer service instructions may not be accepted.
Prohibited Uses
You agree not to use the Greenworks website or services for any prohibited purpose, including:
- Violating any applicable law, rule, or regulation.
- Submitting false, misleading, or incomplete information.
- Attempting to interfere with website security, performance, or functionality.
- Uploading or transmitting harmful code, malware, spam, or abusive content.
- Using the website to infringe the rights of Greenworks or any third party.
- Collecting, scraping, copying, or misusing website content without authorization.
- Using the store for fraudulent purchases, payment abuse, or unauthorized transactions.
Intellectual Property
The Greenworks website may contain text, images, graphics, designs, product content, logos, page layouts, and other materials owned by or licensed to Greenworks. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without permission.
Third-Party Links
The Greenworks website may include links or references to third-party websites, tools, payment services, or resources. Greenworks is not responsible for the content, accuracy, policies, security, or practices of third-party websites or services.
Disclaimer
Greenworks provides the website, store content, and online services on an “as available” basis. We make reasonable efforts to keep the website accurate and accessible, but we do not promise that the website will always be uninterrupted, error-free, secure, or fully up to date.
Product use, compatibility, and suitability depend on the specific item, model, instructions, and customer needs. Customers should review all product information before purchasing or using any item.
Limitation of Liability
To the fullest extent permitted by applicable rules, Greenworks is not responsible for indirect, incidental, special, or consequential damages resulting from website use, product browsing, order issues, delays, technical errors, third-party services, or customer misuse of the website.
Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection rules.
Changes to Products or Services
Greenworks may update, modify, suspend, or discontinue products, pricing, promotions, store features, or website services at any time without prior notice. We may also correct errors or update content when needed.
Changes to Terms
Greenworks may revise these Terms of Service from time to time. When changes are made, the “Last updated” date near the top of this page may be updated. Continued use of the website after changes means you accept the revised terms.
Contact Information
If you have questions about these Terms of Service, store policies, orders, payments, shipping, returns, or account support, please contact Greenworks customer service:
Email: [email protected]
Thank You for Shopping with Greenworks
These Terms of Service are intended to make the Greenworks shopping experience clear, fair, and easy to understand for every customer.
